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Forge Close Surgery

About Forge Close Surgery

This website has been designed to tell you about the Practice and the services that we offer. We hope that you will find it helpful and informative.

Forge Close Surgery is a well-established NHS General Practice in Hayes, Kent. We have three GP partners and one salaried doctor. The Practice is forward thinking and highly computerised; we aim to use information technology innovatively to enhance the care of our patients. We are part of the South East London Integrated Care Board (ICB).

Our patients are registered with the Practice and are free to consult with any of our doctors. We aim to provide the highest quality of services available to improve the health of our patients.

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Contact Your GP Online

If you cannot contact us, or when the Surgery is closed:

•    Life-threatening emergency or serious injury: call 999 or go to your nearest Accident & Emergency Department

•    Other injury or urgent need for treatment: go to your nearest Urgent Care Centre

•    If you are unwell and need medical help: visit NHS 111 online or call 111

•    For expert advice and medicines: visit your local pharmacy

•    Mental health emergency: visit NHS 111 online

What NHS 111 cannot do:

•    Issue fit notes. You need to contact the surgery for these

•    Make or cancel appointments for you in other parts of the NHS

Other ways to contact NHS 111:

•    If you need help in other languages, call 111 and ask for an interpreter or

•    For BSL use signvideo.co.uk/nhs111

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Get Started

NHS App messaging is a new service which allows you to receive an in-app message where you would normally receive a message via a more traditional channel, like SMS.

It is your choice whether to receive messages in this way. In order to have this choice, please switch on NHS App notifications on your device, so that you are prompted to read the message in the app. This can be done in the NHS App or in the device settings. Notification preferences may take 24 hours to take effect.

If a message is not successfully delivered to the NHS App, you will still receive the message via another channel, such as SMS.